Help & Support

Simply click on the WhatsApp button available on our website or directly message us at +91 90470 18615. Our team will share our catalogue with you. Browse through the collection, select the saree you like, and our experts will guide you through the payment and delivery process. It's that simple!

Absolutely! We guarantee 100% authentic pure silk sarees. All our products are directly sourced from master weavers in Kanchipuram, Banaras, and other renowned weaving centers. We provide authenticity certificates for all premium silk purchases.

For ready stock items, we deliver within 3-5 business days across India. For customized or made-to-order sarees, it typically takes 15-20 days depending on the design complexity. We provide tracking details for all shipments.

Yes! We offer complete customization services. You can choose your preferred fabric, color, border design, pallu pattern, and embellishments. Our team will work with you to create your dream saree. Contact us on WhatsApp to discuss your requirements.

We accept multiple secure payment methods including bank transfer, UPI, GPay, PhonePe, Paytm, and card payments. All transactions are secure and your payment information is protected.

We want you to be completely satisfied with your purchase. If you receive a defective or damaged product, we offer a replacement within 7 days of delivery. Please note that customized sarees cannot be returned or exchanged. Contact us immediately if you face any issues.

Currently, we primarily serve customers within India. However, for international orders, please contact us on WhatsApp with your location and requirements. We'll do our best to accommodate your request with appropriate shipping arrangements.

Yes, you're welcome to visit our store in Ganapathy, Coimbatore. We recommend messaging us on WhatsApp before visiting so we can ensure our team is available to provide you with personalized assistance. Our store timings are Monday-Saturday: 10 AM - 8 PM, Sunday: 10 AM - 6 PM.

Silk sarees require gentle care. We recommend dry cleaning for heavily embellished sarees. For lighter silk sarees, hand wash in cold water with mild detergent. Avoid direct sunlight when drying. Store in a cool, dry place wrapped in muslin cloth. We provide detailed care instructions with every purchase.

Yes! We welcome bulk orders for weddings and special occasions. We offer special discounts on bulk purchases and can coordinate matching or coordinated sarees for bridesmaids or family members. Contact us on WhatsApp with your requirements for a customized quote.